Cancellation policy

At this time, we do not offer subscriptions, pre-orders, or try-before-you-buy purchases. If we introduce any of these purchase types in the future, this page will be updated to describe the applicable terms for changing or cancelling them.

If you'd like to cancel or change a regular order you've just placed, please contact us as soon as possible at hi@smape.cafe. We can only guarantee a cancellation if your order has not yet been shipped or invoiced; after that point, our standard Refund Policy applies. Business (B2B) orders that have already been invoiced cannot be cancelled, only returned or credited in accordance with our Refund Policy.